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Correct communication problems between the printer and the computer -
Remove the USB cable from your printer and your computer. Reconnect the USB cable to
your printer and your computer.
Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect
the printer power cable into the electrical outlet and turn on the printer.
Restart your computer.
Set your printer as the default printer -
Windows XP
Click Start Printers and Faxes.1.
Right-click Dell Photo AIO Printer 942 and select Set as Default.2.
Windows 2000
Click Start Settings Printers.1.
Right-click Dell Photo AIO Printer 942 and select Set as Default.2.
Printer won't print and print jobs are stuck in print queue -
Check for multiple instances of the printer installed on your computer.
In Windows XP, click Start Printers and Faxes.1.
In Windows 2000, click Start Settings Printers.
Check for multiple printer objects for your Dell printer -- usually shown as Dell 942, Dell
942
(Copy 1), Dell 942 (Copy 2), etc.
2.
Print a job to each of these print objects to see which printer is active.3.
Set that print object as the default printer by right-clicking the printer name and selecting
Set as Default Printer.
4.
Delete the other copies of the print object by left-clicking the printer name and clicking
File Delete.
5.
To prevent multiple instances of your Dell printer in your Printers folder, make sure when
disconnecting and reconnecting the printer from your computer that you always plug the USB
cable back into the same USB port that was originally used for the Dell printer. Also, do not
install the Dell printer drivers multiple times from your printer CD.
Removing and Reinstalling Software
If your printer does not function properly or communication error messages appear when using your printer,
you can remove and reinstall the printer software.
Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 942 Uninstall
Dell Photo AIO Printer 942.
1.
Follow the instructions on the screen.2.
Restart your computer.3.
4.