Filter
Top Products
If You Drop or Damage Your Computer
1. Save and close any open files, exit any open programs, and shut down the computer.
2. Disconnect the AC adapter from the computer and from the electrical outlet.
3. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.
4. Remove and reinstall the battery.
5. Turn on the computer.
If the computer does not start, or if you cannot identify the damaged components, contact Dell.
Resolving Other Technical Problems
Back to Contents Page
NOTE: See your Product Information Guide or separate paper warranty document that shipped with your computer for information on your warranty
coverage.
Go to the Dell Support website — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See
"Getting Help" for a description of the hardware and software support provided by Dell.
E-mail Dell — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours. See "Getting Help" for a description of the hardware and
software support provided by Dell.
Contact Dell — If you cannot solve your problem using the Dell Support website (support.dell.com) or e-mail service, call Dell for technical
assistance. See "Getting Help" for a description of the hardware and software support provided by Dell.