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Appendix 93
The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It
also does not apply to products purchased through Dell's Software and Peripherals division.
For those products, please instead refer to Dell's Software and Peripheral's then-current
return policy (see the following section, "Dell Software and Peripherals [Canada Only]").
Dell Software and Peripherals (Canada Only)
Third-Party Software and Peripherals Products
Similar to other resellers of software and peripherals, Dell does not warrant third-party
products. Third-party software and peripheral products are covered by the warranties
provided by the original manufacturer or publisher only. Third-party manufacturer
warranties vary from product to product. Consult your product documentation for specific
warranty information. More information may also be available from the manufacturer or
publisher.
While Dell offers a wide selection of software and peripheral products, we do not
specifically test or guarantee that all of the products we offer work with any or all of the
various models of Dell computers, nor do we test or guarantee all of the products we sell on
the hundreds of different brands of computers available today. If you have questions about
compatibility, we recommend and encourage you to contact the third-party software and
peripheral product manufacturer or publisher directly.
Dell-Branded Peripheral Products
Dell does provide a limited warranty for new Dell-branded peripheral products (products
for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking
stations, and projectors. To determine which limited warranty applies to the product you
purchased, see the Dell packing slip or invoice and/or the product documentation that
accompanied your product. Descriptions of Dell's limited warranties are described in
preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly
from a Dell company, you may return Dell Software and Peripherals products that are in
as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a
refund of the product purchase price if already paid. This refund will not include any
shipping and handling charges shown on your packing slip or invoice; you are responsible for
those.