Dell J5MFN Laptop User Manual


 
42
Solving Problems
Memory Problems
If you receive an insufficient memory
message
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (see the
Service Manual on the Dell Support website
at support.dell.com/manuals).
Reseat the memory modules (see the •
Service Manual on the Dell Support
website at support.dell.com/manuals) to
ensure that your computer is successfully
communicating with the memory.
If you experience other memory problems
Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com/manuals).
Check if the memory module is compatible •
with your computer. Your computer supports
DDR2 memory. For more information about the
type of memory supported by your computer,
see “Specifications” on page 66.
Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 47).
Reseat the memory modules (see the •
Service Manual on the Dell Support website at
support.dell.com/manuals) to ensure that your
computer is successfully communicating with
the memory.