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Using Support Tools
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
Select the test you want to run.7.
If you encounter a problem during a test, 8.
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and see “Contacting
Dell” on page 63.
NOTE: The Service Tag for your computer
is located at the top of each test screen. If
you contact Dell, technical support will ask
for your Service Tag.
When the tests complete, close the test 9.
screen to return to the Choose An Option
window. To exit the Dell Diagnostics and to
restart the computer, click Exit.
Remove the10.
Drivers and Utilities
disc.