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support.dell.com Dell Latitude L400 System Information Guide 1-33
If Dell elects to exchange a system or component, the exchange will be made in
accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any
instance in which Dell issues a Return Material Authorization Number, Dell must
receive the product(s) for repair prior to the expiration of the warranty period in order
for the repair(s) to be covered by the limited warranty.
NOTE: If you chose one of the available warranty and service options in place of the
standard three-year limited warranty described in the preceding text, the option you
chose will be listed on your invoice.
One-Year End-User Manufacturer Guarantee (Latin
America and the Caribbean Only)
Guarantee
Dell Computer Corporation (”Dell“) warrants to the end user in accordance with the
following provisions that its branded hardware products, purchased by the end user
from a Dell company or an authorized Dell distributor in Latin America or the
Caribbean, will be free from defects in materials, workmanship, and design affecting
normal use, for a period of one year from the original purchase date. Products for
which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s
expense. Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing repairs and building
replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third
parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point
of sale within the guarantee period. The end user must always supply proof of
purchase, indicating name and address of the seller, date of purchase, model and
serial number, name and address of the customer, and details of symptoms and
configuration at the time of malfunction, including peripherals and software used.
Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted
defect, Dell will make arrangements and pay for ground freight and insurance to and
from Dell’s repair/replacement center. The end user must ensure that the defective
product is available for collection properly packed in original or equally protective
packaging together with the details listed above and the return number provided to
the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly
stated above, and this Guarantee is given in place of all other guarantees whatsoever,
to the fullest extent permitted by law. In the absence of applicable legislation, this
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