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Using Support Tools
My Dell Downloads
NOTE: My Dell Downloads may not be
available in all regions.
Some of the software pre‑installed on your new
computer do not include a backup CD or DVD.
This software is available at My Dell Downloads.
From this website you can download available
software for reinstallation or create your own
backup media.
To register and use My Dell Downloads:
Go to 1. downloadstore.dell.com/media.
Follow the instructions on the screen to 2.
register and download the software.
Reinstall or create backup media of the 3.
software for future use.
System Messages
If your computer has an issue or error, it may display
a System Message that will help you identify the
cause and action needed to resolve the issue.
NOTE: If the message that is displayed
is not listed in the following examples,
see the documentation for either the
operating system or the program that was
running when the message appeared.
Alternatively you could see the Dell
Technology Guide on your hard drive
or at support.dell.com/manuals or see
“Contacting Dell” on page 72 for assistance.