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20 Quick Reference Guide
SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for
the keyword spyware.
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UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 16. If all tests run successfully, the error condition
is related to a software problem.