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Contents 5
6 Finding Information . . . . . . . . . . . . . . . . . 55
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance . . . . . . . . . . . . . . . . . . 59
Technical Support and Customer Service
. . . . . 60
DellConnect™
. . . . . . . . . . . . . . . . . . . . 60
Online Services
. . . . . . . . . . . . . . . . . . . 60
AutoTech Service
. . . . . . . . . . . . . . . . . . 61
Automated Order-Status Service
. . . . . . . . . . 61
Problems With Your Order
. . . . . . . . . . . . . . . . 61
Product Information
. . . . . . . . . . . . . . . . . . . 62
Returning Items for Warranty Repair or Credit
. . . . . 62
Before You Call
. . . . . . . . . . . . . . . . . . . . . 63
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
book.book Page 5 Thursday, October 16, 2008 12:19 PM