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Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is
lost — The wireless router is offline or wireless
has been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Ensure that wireless is enabled on your •
computer.
Re-establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 20).
Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.
Wired Connections
If the wired network connection is lost — The
network cable is loose or damaged.
Check the network cable to ensure it is •
plugged in and not damaged.
The link integrity light on the integrated •
network connector lets you verify that
your connection is working and provides
information on the status:
Green — A good connection exists –
between a 10/100-Mbps network and the
computer.
Amber — A good connection exists –
between a 1000-Mbps network and the
computer.
Off — The computer is not detecting a –
physical connection to the network.
NOTE: The link integrity light on the network
connector is only for a wired network
connection. The link integrity light does not
provide status for wireless connections.