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Solving Problems
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 75).
If you experience other memory problems —
Run Dell Diagnostics (see “Dell Diagnostics” •
on page 56).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 75).
Lockups and Software
Problems
If the computer does not start up — Ensure that
the AC adapter cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding —
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Click the program that is no longer 3.
responding
Click 4. End Task.