Filter
Top Products
Quick Reference Guide 17
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery
discharges during prolonged storage. After a long storage period, recharge the battery fully before
you use it.
Solving Problems
Notebook System Software (NSS)
If you reinstall the operating system for your Dell™ computer, it is also recommended to reinstall
the NSS utility. The utility is available on the optional
Drivers and Utilities
CD and on the Dell
Support website at
support.dell.com
.
To download the utility, go to
Downloads
at
support.dell.com
and select your computer model
from the drop-down menu. Under
Select Your Download Category
, select
System and
Configuration Utilities
, select your operating system and language, and then follow the
instructions.
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
drives, Intel
®
Pentium
®
M processors, Intel Celeron
®
M processors, optical drives, and USB
devices. NSS is necessary for the correct operation of your Dell computer. The software
automatically detects your computer and operating system and installs the updates appropriate for
your configuration.
NOTE: NSS is critical for the correct operation of USB devices.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL
OUTLET.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.