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Troubleshooting and Maintenance Manual for LightPulse Adapters Page 15
Emulex Web Site and Emulex Support
Emulex Support Page
The Emulex Support page contains links to the following:
• Storage and system supplier-qualified and supported adapters
• Emulex released driver, downloads and documentation
• Contact support (OEM and Emulex e-mail and phone information)
• E-mail support (Technical Support Request Form)
• Emulex knowledgebase
• Online support
• Product registration
• Return product information
• Warranty information
• Legacy Product documentation (adapters, switches and hubs)
• SR-1215/BR-2401 Support (Emulex bridges and Emulex routers)
• Interoperability/Compatibility (links to compatible products)
The Emulex Support page is part of the Emulex Web site at www.emulex.com.
• Storage and System Supplier-Qualified and Supported adapters. Most suppliers market and
sell Emulex products under their own respective brands and qualify Emulex drivers, software
and documentation for these products. The Support page provides qualified drivers, software
and documentation as well as support information for suppliers of Emulex products.
• Emulex Released Driver Downloads and Documentation.The Emulex Support page contains
downloads and documentation for several driver types, boot code and firmware for each Emulex
adapter model.
• Contact support (OEM and Emulex). This page contains OEM Web site and phone
information, Emulex SAN switch EMEA e-mail information and Emulex adapters and embedded
switches phone and e-mail information.
• E-mail support (Technical Support Request Form). E-mail support does not require a
password, but does require a serial number for the supported product.
• Emulex Knowledgebase. The searchable Emulex knowledgebase is an on-going effort to
provide you with answers to questions regarding all facets of Emulex products. Information is
provided for older (legacy) products as well as for current products. Knowledgebase topics are
stored by knowledgebase solution ID (solution number). A link to the Emulex knowledgebase is
available from the Support page. Search for information using the knowledgebase:
• By a word or phrase: Conduct a general search by entering one word (such as “Stor-
port”) in the Keywords field or by entering multiple words and choosing Any as the
match method or conduct a specific search by entering multiple words and choosing All
as the match method.
• By the solution ID: Enter a 1-5 digit solution ID in the Solution ID field (you must know
the solution ID to conduct this search).