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Software Problems
If you are having trouble with an application program, try the
following solutions:
1. If the application program does not start, check that you are
following the correct procedure for starting the program, and
that it is installed correctly. If the program is stored in a
directory on the hard disk drive, make sure you are working
in or specifying the correct directory. If you are using a
program on a diskette, make sure you have inserted the
correct diskette in the correct drive.
2. Your computer can run at either high speed or low speed.
While almost all programs work properly at the faster speed,
some must run at the slower speed. Check your software
manual to see if this is the case, and change the CPU speed if
necessary. See “Changing the CPU Speed in Chapter 2 for
instructions.
3. If you have entered an MS-DOS command that you want to
stop, there are special key commands you can use to tell
MS-DOS to stop what it is doing. These methods may also
work in your application programs:
Hold down
Ctrl and press C
Hold down
Ctrl and press Break.
4. An application program can occasionally lockup the computer
making it unresponsive to the keyboard, If your computer
does not respond when you type on the keyboard, you can
reset it. Press
Ctrl Alt Delete
to reset the computer.
Troubleshooting A-11