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EPSON Stylus PHOTO 810/820/830 Revision B
Troubleshooting Unit Level Troubleshooting 77
Table 3-12. Error condition before the initial ink charge/the I/C replacement CL and possible cause & Ink out error and possible cause
Error condition
LED indication *
STM3 message
Occurrence
timing
CR position at the
power on timing
Unit/Part name Possible cause Check table
Error before the
initial ink charge is
performed
Power : On
Error : On
Incorrectly installed
cartridge
Power on
Inside HP
Ink cartridge The 1st ink cartridge is defective.
Refer to Table 3-13
Main board
The incorrect data is stored into the specific address of the
EEPROM.
Error before the ink
replacement CL is
performed
Power : On
Error : On
Installed ink cartridge
cannot be recognized
Anywhere
Ink cartridge
2nd or more ink cartridges is defective.
The ink cartridge is compatible or counterfeit one.
Power : On
Error : On
Black & Color ink
cartridge not installed
Ink cartridge
The ink cartridge is defective.
The ink cartridge is compatible or counterfeit one.
Ink out error
Power : On
Error : On
Black & Color ink out
Ink cartridge
The ink amount in I/C is end condition.
The ink cartridge is defective.
* The above LED indication timing is at the CR home position. When the CR unit moves to the I/C replacement position with the I/C replacement sequence, this indication will change to blink
condition.
Table 3-13. Check point for the error before the initial ink charge according to each phenomenon
Occurrence
timing
CR position
Detailed phenomenon
Defective
unit/part name
Check point Remedy
Power on
Inside HP
The printer does not perform the initial
ink charge and the error is indicated with
LEDs and STM3.
Ink cartridge
1. Check if the ink cartridge can be used by install it to
other printer.
1. Replace the ink cartridge with the brand-new
one.
Main board
1. Check if the incorrect data is stored into the 3C<H>
address of the EEPROM on the Main board.
1. Write the 9E<H> data into the 3C<H>
address of the EEPROM by using the Dump
exe. program in the Adjustment program.