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52 Troubleshooting
Using the Error Indicators
You can identify many common printer problems using the lights
on the control panel. If your printer stops working and one or
more control panel lights are on or flashing or the printer beeps,
use the following table to diagnose and fix the problem. If you
cannot fix your printer problem using this table, see “Problems
and Solutions” on page 53.
State of panel
lights
Beep
pattern
Problem
Solution
n Power
n Pause
n Paper Out
••• No paper is loaded in the selected paper
source.
Load paper in the selected paper source; the
Paper Out and Pause lights go off and the
printer resumes printing.
n Power
n Pause
f Paper Out
••• Paper is not loaded correctly.
Remove and reload your paper correctly, then
press the Pause button. See “Loading
Continuous Paper” on page 5, “Loading Single
Sheets” on page 12, or “Loading Special
Paper” on page 14 for paper-loading
instructions.
••• Continuous paper is not fully ejected.
Tear off the paper and press the Load/Eject
button to eject the paper.
••• Single sheet paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
n Power
n Pause
o Paper Out
••• The paper release lever is set to the wrong
position.
Set the paper release lever to the position for
the paper source you want to use. If paper from
another paper source is currently in the paper
path, press the Load/Eject button to eject the
paper; then move the paper release lever to
the desired position.
f Power
f Pause
f Paper Out
••••• An unknown printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn it on again. If the error
reoccurs, contact your dealer.