Filter
Top Products
Troubleshooting 55
4
4
4
4
4
4
4
4
4
4
4
4
Paper loading or feeding problems
Single sheets
The printer does not load single-sheet paper or does not feed it
properly.
Cause What to do
Continuous paper is in the
paper path.
Press the Load/Eject button to remove the
continuous paper. Set the paper release lever
to the single-sheet feeding position and
insert a new sheet. See “Switching to single
sheets” on page 17 for more information.
The paper source is set to
tractor feeding.
Set the paper release lever to the single-sheet
feeding position. See “Setting the paper
release lever” on page 3.
The paper feed roller rotates but the printer does not feed the
paper.
Cause What to do
The paper source is set to
tractor feeding.
Set the paper release lever to the single-sheet
feeding position. See “Setting the paper
release lever” on page 3.
Paper feeding is crooked or the paper jams.
Cause What to do
The paper guide is not
properly installed.
Remove the paper guide and install it as
described in the Setup Sheet.
The edge guide is not
positioned correctly.
Move the edge guide so that they match the
width of your paper.
You may not be using the
right type of paper for the
printer.
Be sure you are using the right type of paper.
See “Paper” on page 133.