Filter
Top Products
54 Troubleshooting
Power supply problems
The control panel lights come on briefly but then go off and stay
off.
Cause What to do
The printer’s voltage rating does
not match the voltage of your
electrical outlet.
Check the printer and the outlet
voltage ratings. If the voltages do not
match, unplug the printer
immediately and contact your dealer.
w
Warning:
Do not reconnect the power cord to
an electrical outlet with the wrong
voltage for your printer.
The printer does not work and the control panel lights are off.
Cause What to do
The printer is turned off. Turn on the printer. The Power light
comes on.
The power cord is not properly
plugged into the electrical outlet;
or if your power cord is not
permanently attached to your
printer, the power cord is not
properly plugged into the printer.
Turn off the printer and make sure
the power cord is firmly plugged into
the electrical outlet and the printer.
Then turn on the power switch.
The electrical outlet is controlled
by an outside switch or automatic
timer.
Use a different outlet.
The electrical outlet does not
work.
Plug another electrical device, such
as a lamp, into the outlet to check if
the outlet is working properly. If it is
not, use a different outlet.