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Troubleshooting 53
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n = on, o = off, f = flashing
••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)
Problems and Solutions
Most problems you may encounter while operating your printer
have simple solutions. Use the information in this section to find
the source of and solution to printer problems that occur.
Determine the type of problem that occurred, and see the
appropriate section below:
You can also use the self test to determine whether the printer or
the computer is causing the problem. See “Printing a Self Test” on
page 73 for instructions on printing a self test. To pinpoint
communication problems, experienced users may want to use the
printer’s hex dump mode described in “Printing Hex Dump” on
page 75.
To clear a paper jam, see “Clearing a Paper Jam” on page 71.
n Power
f Pause
o Paper Out
– The print head is overheated.
Wait for a few minutes; the printer resumes
printing automatically once the print head
cools.
“Power supply problems” on page 54
“Paper loading or feeding problems” on page 55
“Printing position problems” on page 60
“Printing or printout quality problems” on page 62