Troubleshooting 57
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Continuous paper
The printer does not load continuous paper or does not feed it
properly.
Cause What to do
The paper source is set to
single-sheet feeding.
Set the paper release lever to the tractor
feeding position. See “Setting the paper
release lever” on page 3 for more
information.
The paper has come off the
tractor.
Reattach the paper to the tractor as
described in “Loading Continuous
Paper” on page 5.
When you send data or press the Load/Eject button, the paper
feed roller rotates but the printer does not feed the paper.
Cause What to do
The paper source is set to
single-sheet feeding.
Set the paper release lever to the tractor
feeding position. See “Setting the paper
release lever” on page 3 for more
information.
The paper has come off the
tractor.
Reattach the paper to the tractor as
described in “Loading Continuous
Paper” on page 5.
The paper has been fed back to
the standby position.
Press the Load/Eject button to load the
paper.
Paper feeding is crooked or the paper jams.
Cause What to do
The paper supply is
obstructed.
Make sure the paper supply is not
obstructed by a cable or some other
object.
The paper supply is not
aligned with the printer.
Make sure you align your paper supply
with the paper loaded in the tractor so
the paper feeds smoothly into the
printer. See “Positioning the continuous
paper supply” on page 5.