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Troubleshooting 71
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Printer does not work correctly with the USB cable
If your printer does not work correctly with the USB cable, try one
or more of these solutions:
❏ Make sure that the cable you are using is a standard, shielded
USB cable.
❏ If you are using a USB hub, connect the printer to the first tier
of the hub, or connect the printer directly to the computer’s
USB port.
❏ For Windows Me and 98, try reinstalling the USB printer
device driver and the printer software. First, uninstall EPSON
Printer Software using the Add/Remove Programs utility in
the Control Panel, then uninstall EPSON USB Printer Devices.
Next, reinstall the software as described in the Setup Sheet. If
EPSON USB Printer Devices is not registered in the
Add/Remove Programs list, access the CD-ROM and
double-click epusbun.exe in WinMe or Win98 folder. Then
follow the on-screen instructions.
Clearing a Paper Jam
Follow these steps to clear a paper jam:
c
Caution:
Do not pull out the jammed paper when the printer is on.
1. Turn off the printer.
2. Open the printer cover.