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56 Troubleshooting
The paper is old or
creased.
Use only new, clean sheets of paper.
Note:
If paper is jammed in the paper path, see
“Clearing a Paper Jam” on page 71.
The paper-thickness lever
is set incorrectly.
Set the paper-thickness lever to match the
thickness of your paper. See “Adjusting the
Paper-Thickness Lever” on page 3.
The printer does not fully eject the paper.
Cause What to do
You may not be able to
fully eject your paper
using the LF/FF button.
Use the Load/Eject button to eject the
paper.
Your paper may be too
long.
Make sure the page length of your paper is
within the specified range. See the
single-sheet paper specifications in “Single
sheets” on page 134. Also check and adjust
the paper size setting in your application or
the printer driver.
When the printer ejects the paper, the Paper Out light flashes
and the Power and Pause lights come on.
Cause What to do
The printer has not fully
ejected your paper.
Remove the paper by hand; the Paper Out
light goes out. If you are printing a
multiple-page document, insert a new sheet
of paper into the paper guide. The Pause
light goes out and the printer automatically
loads the paper and resumes printing.