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Power supply...................................................................... 57
Printing.......................................................................... 57
Paper handling.................................................................... 60
Network problems................................................................. 61
Other problems.................................................................... 61
Correcting USB Problems............................................................... 61
Make sure that your computer is a Windows 8, 7, Vista, XP, or 2000 pre-installed model. ...... 62
Printer does not work correctly with the USB cable...................................... 62
Clearing Paper Jams.................................................................... 62
Chapter 7 Where To Get Help
Technical Support Web Site.............................................................. 64
Contacting Customer Support............................................................ 64
Before Contacting Epson............................................................ 64
Help for Users in Australia.......................................................... 65
Help for Users in Singapore.......................................................... 66
Help for Users in Thailand. . ......................................................... 66
Help for Users in Indonesia.......................................................... 66
Help for Users in Hong Kong........................................................ 66
Help for Users in Malaysia........................................................... 67
Help for Users in India. ............................................................. 67
Help for Users in the Philippines..................................................... 67
Help for Users in Europe............................................................ 68
Help for Users in North America..................................................... 68
Help for Users in Latin America...................................................... 69
Chapter 8 Consumables
Replacing the Ink Cartridges............................................................. 71
Genuine Epson ink cartridges........................................................ 71
Checking the ink cartridge status..................................................... 71
Precautions on ink cartridge replacement.............................................. 73
Replacing an ink cartridge........................................................... 75
Chapter 9 Product Information
Printer Parts........................................................................... 80
GP-C830/GP-M830/GP-C831/GP-M831/GP-C832/GP-M832 User’s Guide
Contents 4