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28 | Maintenance and Problem Solving
SpectroProofer ERROR
Error No. 13
The paper presser is not
working correctly because:
• The backing plate is not
attached correctly.
• There is something between
the backing plate and the
presser.
• The environmental
conditions are not correct.
Turn the printer off, then remove the
SpectroProofer. Check for any loose or
obstructing packing materials.
Make sure the backing plate is installed
correctly. Reinstall the SpectroProofer and
turn the printer back on.
Make sure your operating environment
meets the specifications (see page 31).
If the error appears again, contact Epson as
described on page 29.
SpectroProofer ERROR
Error No. 15
The carriage is not working
correctly because:
• There is something blocking
the carriage.
• The backing plate is not
attached correctly.
• The white calibration tile
holder is not installed
correctly.
• The environmental
conditions are not correct.
Turn the printer off, then remove the
SpectroProofer. Check for any loose or
obstructing packing materials.
Make sure the backing plate and the white
tile holder are attached correctly. Reinstall
the SpectroProofer and turn the printer back
on.
Make sure your operating environment
meets the specifications (see page 31).
If the error appears again, contact Epson as
described on page 29.
SpectroProofer ERROR
Error No. 12, 14, D5, D6, 65
Note the error number and contact Epson as
described on page 29.
Message Explanation Response