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Selecting Basic Print Settings - Windows
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Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: Do not select a custom paper size for borderless prints.
• Windows: Make sure you selected the Borderless setting in your printer software.
• OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in
your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
• Access the Extended Settings (Windows) or Printing Preferences (OS X) and select Remove White
Borders.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - OS X
Selecting Page Setup Settings - OS X
Selecting Printing Preferences - OS X
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
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