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WARRANTY
GENERAL PROVISIONS
FALCON® ELECTRIC INC., hereby warrants product shipped under this agreement to be free from defective workmanship for a period of two
years following date of shipment. This Limited New Product Warranty Agreement only applies to covered repairs to the product occurring
within the United States and Canada.
EXCLUSIONS:
The following are not covered by the Falcon Electric Limited New Product Warranty:
1. DAMAGE DUE TO ACCIDENTS, FRAUD, INTENTIONAL NEGLIGENCE, MISUSE, IMPROPER INSTALLATION,
UNAUTHORIZED ADJUSTMENTS, MODIFICATIONS, ALTERATIONS, DISCONNECTION, TAMPERING: Accidents or
acts of nature or other events beyond the control of Falcon Electric, damage from impact, contaminants, fire, or
water, misuse of the product such as sustained overloading, improper installation or operation, operation in an
uncontrolled environment.
2. DAMAGE DUE TO IMPROPER INSTALLATION OR LACK OF MAINTENANCE: Lack of proper maintenance as outlined in the
owner's manual.
3. NORMAL MAINTENANCE: Cleaning, replacement of leaking or outdated batteries.
4. DAMAGE DUE TO ALTERATIONS: Alterations by changing or adding to the product by any unauthorized personnel or
service organization.
5. DAMAGE CAUSED BY OTHER THAN ORIGINAL EQUIPMENT PARTS. Any malfunctions caused by the use of other than
Falcon Electric original equipment parts such as batteries, line cords and plugs, output receptacles, or any other part.
6. BROKEN OR TAMPERED WARRANTY SEALS: Falcon Electric will deem all warranties null and void in the event warranty
seals are broken or show signs of removal or tampering.
7. CONSEQUENTIAL DAMAGES: This Limited New Product Warranty does not cover any consequential or secondary
damages that may be suffered as a result of usage of the product or the need to repair or replace a warranted part except
to the extent coverage of such damage is required by the state whose law governs the Falcon Electric Limited New
Product Warranty.
8. REPAIRS BY UNAUTHORIZED SERVICE ORGANIZATIONS OR PERSONNEL: Otherwise covered repairs when the
prescribed repair is not performed by the Falcon Electric Service Center or by a Falcon Electric authorized third party
service organization.
9. LIABILITY FROM USE OF THE PRODUCT: Liability for damage to property or injury or death of any person arising out of
the operation, maintenance, or use of the product weather.
10. Warranty void if the battery is allowed to discharge below the minimum battery cutoff point. To prevent such discharge,
remove the battery fuse, or switch the battery disconnect to the off position when the unit is to be stored without the AC
power being supplied to the UPS for more than two days. The battery must be recharged every three to four months when
not in use.
11. This product is not recommended, and Falcon Electric Inc. will not knowingly sell this product, for use with life support
and other designated “critical devices". ANY SUCH USE BY A USER AUTOMATICALLY VOIDS AND DISCLAIMS ANY AND
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, IMPLIED WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE, AND EXPRESS WARRANTIES THAT THIS PRODUCT WILL CONFORM TO ANY
AFFIRMATION OR PROMISE, FOR THIS PRODUCT AND THE USER AGREES THAT IN NO EVENT SHALL FALCON
ELECTRIC INC. BE LIABLE FOR CONSEQUENTIAL OR INDIRECT DAMAGES.
LIMITS OF LIABILITY:
LIMITATION OF LIABILITY: THERE IS NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE UNDER THESE
WARRANTIES INCLUDING BUT NOT LIMITED TO, LIABILITY FOR INJURY, LOSS OF LIFE, PROPERTY DAMAGE, LOSS OF USE,
LOSS OF DATA, LOSS OF TIME, INCONVENIENCE OR COMMERCIAL LOSS, OR BREACH OF IMPLIED OR EXPRESSED
WARRANTIES. ANY AND ALL SUCH LIABILITY IS EXPRESSLY EXCLUDED. IN NO EVENT SHALL FALCON ELECTRIC BE
RESPONSIBLE FOR ANY AMOUNT EXCEEDING THE ACTUAL MARKET VALUE OF THE PRODUCT. Some states do not permit the
exclusions of limitations of incidental or consequential damages, so these limitations may not apply to you.
TRANSFER:
This Falcon Electric Limited New Product Warranty is not transferable in the event of the product ownership being transferred during the
warranty coverage period.
ITEM COVERAGE:
Effective January 1, 2000, FALCON® ELECTRIC hereby warrants product shipped under this Agreement to be free from defective
workman ship for a period of two years following date of shipment. Coverage under this Falcon Electric New Product Warranty
Agreement commences with the date of shipment defined as the date on the Bill of Lading. If no Bill of Lading is issued, the date of
shipment shall be shown on seller's shipping document. The Falcon Electric Limited New Product Warranties expire two years from
the aforementioned commencement date. Falcon Electric Inc. reserves the right to make changes, additions, and/or other
improvements in its products without incurring any obligation to install them on its products previously sold. This Warranty is valid
for product as sold.
1. For product located in the continental United States and Canada deemed by Falcon Electric to be covered under this
warranty, Falcon Electric will pay shipping costs associated with the return and repair of product under the following
conditions only:
a. Falcon Electric will pay shipping costs both to and from our U.S. Service Center for the first 30 days from the
original date of invoice. During this 30 day period, Falcon Electric may elect to ship a new unit to replace the
defective product.
b. After the first 30 days and up to 90 days from the original date of invoice, the end-user is responsible for
shipping costs associated with sending the defective unit to the Falcon Electric U.S. Service Center. Falcon
Electric will pay shipping costs associated with returning the repaired product to the end-user. During this 60 day