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DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)
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Resolving a No Ribbon Installed Error (continued)
Step Procedure
2 Verify that a Ribbon Cartridge is installed in the Printer.
a. Press on the Resume button.
b. If the issue persists, continue to Step 3.
3 Remove the rear cover and check that the Ribbon RFID cable is securely
connected to the Main Board (J-5) and the RFID Sensor.
• If the connections are loose, reattach them.
• Press on the Resume button.
• If the connections are good or if the issue persists, continue to Step 4.
4 Replace the Ribbon RFID Sensor.