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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)
iii
Table of Contents
Section 1: Introduction _____________________________________________________1-1
How to use the manual _______________________________________________________________ 1-1
Safety Messages (review carefully)______________________________________________________ 1-2
DTC400/DTC300/DTC300M Card Printer Overview _______________________________________ 1-3
Reviewing the DTC400/DTC300/DTC300M Block Diagram_______________________________ 1-3
Reviewing the DTC400/DTC300/DTC300M Sequence of Operations ________________________ 1-4
Reviewing the DTC400/DTC300/DTC300M Boot up Sequence_____________________________ 1-7
Section 2: Specifications ____________________________________________________ 2-1
Table of Contents ___________________________________________________________________ 2-1
Regulatory Compliances ______________________________________________________________ 2-2
Agency Listings_____________________________________________________________________ 2-3
Technical Specifications ______________________________________________________________ 2-3
Visual Security Solutions (Specifications) ________________________________________________ 2-6
VeriMarkTM Cards - 2-D holographic foil application ____________________________________ 2-6
Custom HoloMarkTM Cards ________________________________________________________ 2-6
Visual Security - Card Stock Part Numbers _____________________________________________ 2-6
Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)_________ 2-6
Visual Security Card Stock - Tolerances _______________________________________________ 2-6
VeriMarkTM - Application Specifications______________________________________________ 2-7
HoloMarkTM and Custom HoloMarkTM - Application Specifications _______________________ 2-7
Functional Specifications _____________________________________________________________ 2-8
Printer Components: Front Cover to USB Port __________________________________________ 2-9
Printer Components: Print Ribbons__________________________________________________ 2-10
Printer Components: Resin-Only Print Ribbons ________________________________________ 2-11
Printer Components: Dye-Sublimation Print Ribbons____________________________________ 2-12
Printer Components: Dye-Sublimation/Resin Print Ribbons_______________________________ 2-13
Printer Components: Blank Cards ___________________________________________________ 2-14
Printer Module: Flipper Table Module Assembly (D900200)______________________________ 2-15
Section 3: Secure Print Security Suite _________________________________________ 3-1
Overview__________________________________________________________________________ 3-1
Print Notification Application _______________________________________________________ 3-1
Security Imaging Application________________________________________________________ 3-1
Print Diagnostics Application________________________________________________________ 3-1
Supplies e-Ordering Application _____________________________________________________ 3-1
Password Control Application _______________________________________________________ 3-1
Print Security Suite – Main Window __________________________________________________ 3-2
SecureMark Media ________________________________________________________________ 3-2
Section 4: Setup and Installation Procedures ___________________________________4-1
Table of Contents ___________________________________________________________________ 4-1
Printer Setup and Installation __________________________________________________________ 4-3
Choosing A Good Location _________________________________________________________ 4-3
About Moisture Condensation _______________________________________________________ 4-3
Printer Setup and Installation ___________________________________Error! Bookmark not defined.
Choosing A Good Location __________________________________ Error! Bookmark not defined.
About Moisture Condensation ________________________________ Error! Bookmark not defined.
Unpacking and Inspection __________________________________________________________ 4-4
Reviewing the Printer (front view)____________________________________________________ 4-4
Reviewing the Printer (front view; Cartridge being installed) _______________________________ 4-5
Reviewing the LCD (top-front part of Printer)___________________________________________ 4-5
Connecting the Printer power________________________________________________________ 4-6
Installing the Print Ribbon Cartridge __________________________________________________ 4-7