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DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)
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Resolving a Ribbon Break Jam Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
• Symptom: The Print Ribbon has become jammed or has broken in the
Printer
• Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder
• LCD Error Display: Ribbon BreakJam
• Driver Monitor Error Display: Ribbon BreakJam
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