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RESTRICTED USE ONLY Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer Service Manual (Rev. 1.3)
viii
Replacing the Flipper Table Module Assembly (D900200)_______________________________ 8-110
Section 9: Packing the Card Printer___________________________________________9-1
Section 10: Board Level Diagnostics _________________________________________10-1
Safety Messages (review carefully)_____________________________________________________ 10-1
Sensor and Motor __________________________________________________________________ 10-2
Reviewing the Sensor Location and Voltages __________________________________________ 10-2
Reviewing the Motor Voltages (when active) __________________________________________ 10-2
Section 11: Diagnostic Tool Utility___________________________________________11-1
Table of Contents __________________________________________________________________ 11-1
Using the Diagnostic Tool Utility ______________________________________________________ 11-2
Selecting from the Printer Selection menu_____________________________________________ 11-2
Reviewing customized Diagnostic Utility tabs for your Printer_____________________________ 11-3
Using the Diagnostic Utility tabs ______________________________________________________ 11-4
Selecting the Print Spooler tab in the Diagnostics Utility _________________________________ 11-4
Selecting the Firmware Updates tab in the Diagnostics Utility _____________________________ 11-9
Downloading Firmware Updates ___________________________________________________ 11-10
Selecting the Firmware File _______________________________________________________ 11-10
Placing the Printer in the Upgrade Mode _____________________________________________ 11-11
Sending the Firmware File ________________________________________________________ 11-12
Selecting the Mechanics tab in the Diagnostics Utility __________________________________ 11-13
Selecting the Self Tests tab in the Diagnostics Utility ___________________________________ 11-24
Selecting the Card Samples tab in the Diagnostics Utility ________________________________ 11-25
Selecting the Magnetic Encoding tab in the Diagnostics Utility ___________________________ 11-26
Selecting the Help button in the Diagnostics Utility ____________________________________ 11-27
Selecting the About button in the Diagnostics Utility ___________________________________ 11-28
Selecting the Exit button in the Diagnostics Utility _____________________________________ 11-29
Section 12: Firmware Upgrades_____________________________________________12-1
Introduction_______________________________________________________________________ 12-1
Requirements______________________________________________________________________ 12-1
Table of Contents __________________________________________________________________ 12-1
Safety Messages (review carefully)_____________________________________________________ 12-2
Downloading Firmware______________________________________________________________ 12-3
Downloading Firmware (continued)_________________________________________________ 12-14
Placing the Printer in the Firmware Upgrade Mode _______________________________________ 12-17
Sending the Firmware File __________________________________________________________ 12-19
Section 13: Fargo Technical Support ________________________________________13-1
Contacting Fargo Technical Support____________________________________________________ 13-1
Reading the Serial Numbers on a Fargo Printer ___________________________________________ 13-2
Finding out when a Fargo Card Printer was manufactured ________________________________ 13-2
Reviewing Example No. 1: Serial Number 80453289____________________________________ 13-2
Reviewing Example No. 2: Serial Number A1280224 ___________________________________ 13-2
Section 14: Reviewing the Spare Parts List ____________________________________14-1
Reviewing the DTC400/DTC300/DTC300M Spare Parts List _____________________________ 14-1
Section 15: Glossary of Terms ______________________________________________15-1
Section 16: Index_________________________________________________________16-1