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CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)
8
Troubleshooting with Printer Components __________________________________ 88
Troubleshooting with the Card and Ink LED Indicators ______________________ 88
Troubleshooting with the Printer Driver Ink Fuel Gauges_____________________ 90
Troubleshooting with the normal Printer Driver Preference Options ____________ 90
Troubleshooting with the Magnetic Encoding Module (both 410/C7 models) _____ 90
Troubleshooting with the Error Messages _________________________________ 91
Troubleshooting with the Printer connections ______________________________ 92
Troubleshooting the Card Jam __________________________________________ 93
Troubleshooting with the Host Driver Download Software ___________________ 93
Troubleshooting with an open Printer Top Cover ___________________________ 93
Resolving the CardJet Card Printer problems ________________________________ 94
Resolving the Printer Startup problems ___________________________________ 94
Resolving the Bar Code problems _______________________________________ 95
Resolving the Off-center Card Printing problems ___________________________ 95
Resolving the pixelated or grainy ID Card Photo problems ___________________ 96
Section 3: Printer Adjustments ___________________________________________ 97
Safety Messages (review carefully) ________________________________________ 97
Additional Safety Precautions for CardJet Technicians (review carefully)________ 98
Installing the Windows Printer Driver ______________________________________ 99
Installing the Printer Driver from the Software Installation CD ________________ 99
Resolving the unopened CD Installer Program problem _____________________ 100
Installing the Printer Driver Updates ____________________________________ 101
Downloading the Printer Driver Files ___________________________________ 102
Setting up the Printer Driver ____________________________________________ 103
Windows 98 / Windows Millennium ____________________________________ 103
Windows 2000 / Windows XP_________________________________________ 103
Printer Driver Options _________________________________________________ 104
Selecting the Card tab window __________________________________________ 105
Selecting the Print Quality (Best, Normal or Fast print modes) _______________ 106
Using the default Card Size ___________________________________________ 108
Selecting the Orientation (Portrait or Landscape) __________________________ 109
Selecting the Rotate Front by 180 Degrees option__________________________ 110
Specifying the Copies _______________________________________________ 110
Clicking on the About button__________________________________________ 111
Selecting the Image Color tab ___________________________________________ 112
Selecting the Color Quality under the Image Color tab______________________ 113
Selecting the Color Quality ___________________________________________ 114
Selecting the Print in Grayscale checkbox________________________________ 115
Selecting the Print in Grayscale checkbox________________________________ 115
Selecting the Infrared Bar Codes checkbox_______________________________ 115
Selecting the Default button __________________________________________ 116
Selecting the Image Position tab _________________________________________ 117
Using the Vertical and Horizontal Adjustment arrows ______________________ 118
Selecting the Magnetic Encoding tab (both 410/C7 models)____________________ 120
Using the Verification option under Magnetic Encoding ____________________ 121
Using the Magnetic Track Selection option under Magnetic Encoding _________ 122