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Virus and attack definitions updates and registration Registering FortiGate units
FortiGate-50A Installation and Configuration Guide 85
Registering the FortiGate unit
Before registering a FortiGate unit, you require the following information:
• Your contact information including:
• First and last name
• Company name
• Email address (Your Fortinet support login user name and password will be
sent to this email address.)
•Address
• Contact phone number
• A security question and an answer to the security question.
This information is used for password recovery. The security question should be a
simple question that only you know the answer to. The answer should not be easy
to guess.
• The product model and serial number for each FortiGate unit that you want to
register.
The serial number is located on a label on the bottom of the FortiGate unit.
You can view the Serial number from the web-based manager by going to
System > Status.
The serial number is also available from the CLI using the get system status
command.
• FortiCare Support Contract numbers, if you purchased FortiCare Support
Contracts for the FortiGate units that you want to register.
To register one or more FortiGate units
1 Go to System > Update > Support.
2 Enter your contact information on the product registration form.
Figure 5: Registering a FortiGate unit (contact information and security question)
3 Provide a security question and an answer to the security question.