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11. Warranty Information
11.1 Disclaimer of Warranties
Except as specically provided herein, Franklin makes no warranty of
any kind, express or implied, with respect to this product.
11.2 Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIES, AND LIMITED REMEDY
FRANKLIN WARRANTS TO THE ORIGINAL PURCHASER THAT THIS PRODUCT WILL BE FREE
FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF ONE (1) YEAR FROM
THE ORIGINAL DATE OF PURCHASE AS EVIDENCED BY A COPY OF THE SALES RECEIPT.
THIS LIMITED WARRANTY DOES NOT COVER DAMAGE DUE TO ACTS OF GOD, ACCIDENT,
MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRONMENT, OR IMPROPER
MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND THE EXCLUSIVE
REMEDY UNDER THIS LIMITED WARRANTY, IS REPAIR OR REPLACEMENT AT THE SOLE
OPTION OF FRANKLIN AND THIS REMEDY APPLIES ONLY IN THE CASE IN WHICH FRANKLIN
DETERMINES THAT THE PRODUCT WAS DEFECTIVE AND THAT THE DEFECT AROSE WITHIN
THE DURATION OF THE LIMITED WARRANTY. THIS REMEDY IS THE EXCLUSIVE REMEDY FOR
BREACH OF THIS WARRANTY. THIS WARRANTY GIVES YOU CERTAIN RIGHTS; YOU MAY ALSO
HAVE OTHER RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY RECITED ABOVE, THIS FRANKLIN PRODUCT
IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW,
STATUTE, USAGE OF TRADE, OR COURSE OF DEALING. THIS WARRANTY APPLIES ONLY
TO PRODUCTS MANUFACTURED BY OR FOR FRANKLIN AND SPECIFICALLY DOES NOT
INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR ANY OTHER DAMAGE CAUSED
BY BATTERIES. FRANKLIN SHALL NOT HAVE ANY LIABILITY TO THE PURCHASER OR ANY
OTHER PERSON OR ENTITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR
PROFIT, LOST OR CORRUPTED DATA, OR OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN
IF FRANKLIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR EVEN IF
OTHERWISE FORESEEABLE. FRANKLIN IS NOT RESPONSIBLE FOR CLAIMS BY A THIRD PARTY.
FRANKLIN’S MAXIMUM AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR
THE PRODUCT AS EVIDENCED BY THE SALES RECEIPT. SOME STATES/JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF THE
RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE
DURATION OF IMPLIED WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY GRANTED HEREIN.
Warranty Service: If you think your product is defective, call Franklin’s Customer Service
Desk, 1-800-266-5626, to request a return merchandise authorization (“RMA”) number,
before returning the product (transportation charges prepaid) to:
Franklin Electronic Publishers, Inc.
Attn: Service Department
One Franklin Plaza
Burlington, NJ 08016-4907