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Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is still not eliminated,
the monitor should, if possible, be checked on another compute r.
If you are unable to solve the problem, please inform our help desk.
Having this problem? Check the f ollo wing points:
No screen display
► Check whether the ON/OFF switch on the
monitor is switched on.
► Check whether the power cable
on the
monitor is connected correct
ly.
► Check whether the computer is switched on.
No screen display
Power indicator is lit
► Check whether the computer is switched on.
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press any key on the computer keybo ard.
The computer may be in power saving
mode.
► Alter the brightness and/or contrast until you
get a picture.
Message: No Signal
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Check whether the computer is switched on.
Message: Frequency out of range:## kHz
/ ## HzPlease change the display mode
to 1920 x 1200 with 60 Hz
The input signal (horizontal frequency and
refresh rate) at the displayed input does not
correspond to the technical data for the monitor.
► Adjust the video frequency range using the
computer software (see d ocumentation for
the computer or display a dapter).
► Set a different screen re
solution using the
computer software (see d
ocumentation for
the computer or display
adapter).
Picture position not cor
rect
The monitor recogn ises an undefined mode (see
chapter "
Technica l data", Page 25).
► Press the
EXIT / AUTO
button to perform
auto-adjustment of the screen.
Picture is shaking
► Check whether the data cable for the
monitor is correctly attached to the monitor
port on the computer.
► Press the
EXIT / AUTO
button to perform
auto-adjustment of the screen.
Picture is wrongly adjusted ► Press the
SELECT / MENU
button to
activate the Factory Recall function.
The Auto Processing message appears.
22 A26361-K1334-Z220-1-7619, edition 1