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Troubleshooting
RESTORING PRE-INSTALLED SOFTWARE
The Drivers and Applications Restore (DAR) DVD
contains sets of device drivers and Fujitsu utilities (in
specific directories) that are unique to your computer
configuration for use as documented below.
Re-Installing Individual Drivers and Applications
The Drivers and Applications CD can be used to selec-
tively re-install drivers and/or applications that may have
been un-installed or corrupted.
To re-install drivers and/or applications:
1. Boot up the system and insert the DAR CD after
Windows has started. A Fujitsu Installer screen is
displayed after the CD is inserted.
2. After reading the License Agreement, click [I agree].
3. A window will appear containing a list of applica-
tions, drivers, and utilities that you can install from
the Drivers and Applications CD
.
4. In the list, check off all the components you want to
install. If you want to install all components, click
[Select All]. Clicking [Select All] will select all of the
blue-coded components; you must select grey and
green components separately.
5. Once you have selected the components you wish to
install, click [Install Selected Subsystems]; the
components will be installed.
6. After the components are installed, click [OK], then
click [Yes] when asked if you want to reboot the
system.
RESTORING THE OPERATING SYSTEM FOR
WINDOWS XP SYSTEMS
The Recovery and Utility disc contains three utilities:
■
The Recovery utility allows you to restore the system
operating system (OS). The restored OS is the same
one that was originally installed on the hard disk drive.
After the OS is restored, you will need to reinstall the
drivers and applications from the Drivers and Applica-
tions Restore disc and from any application discs that
were bundled with the system when you purchased it.
■
The Hard Disk Data Delete utility on this disc is used
to delete all data on your hard disk and prevent it from
being reused. Do not use the Hard Disk Data Delete
utility unless you are absolutely certain that you want
to erase your entire hard disk, including all partitions.
■
The Partition Creation utility allows you to create or
resize partitions on your hard disk. NOTE: Creating or
resizing partitions with this utility will cause all data
on the hard disk to be completely erased.
BOOT Priority Change
Before restoring an image, you must first verify that the
system is set up to boot from the DVD drive. To verify/
change the boot-up priority (rather than booting-up
from the hard drive or an external floppy disk drive),
perform the following steps:
1. Power on your system. When the Fujitsu logo
appears on the screen. press the [Enter] key or click
on the left mouse or touchpad button; the Trusted-
Core Menu will appear.
2. Select Boot Menu from the TrustedCore Menu by
pressing the [Fn] button while pressing the down
arrow button.
3. If “Optical Media Drive”, “CD-ROM Drive”, or “CD/
DVD Drive” is not at the top of the list, arrow down
to the drive in the list.
4. Insert the Restore Disc into the drive tray, then press
the [OK] button.
In order to install applications and/or
drivers from the DAR DVD, you will need to
use a DVD drive either in your system or
attached externally.
If you have access to the internet, visit the
Fujitsu Support website at http://
www.computers.us.fujitsu.com/support to
check for the most current information,
drivers and hints on how to perform
recovery and system updates.
There may be certain free third-party
applications pre-installed on your system
that are not on the DAR CD. The latest
versions of the applications can be
downloaded from the third-party’s website.
The components listed are color-coded in
terms of their install status. Blue indicates
that the component can be installed. Green
indicates that the component needs to be
installed separately. Grey indicates a
component that is already installed; grey
items can be reinstalled, but prior to
installation you will receive a reminder that
the component is already installed.
• The use of this disc requires that you
have a device capable of reading
DVDs attached to your system. If you
do not have an internal drive, you will
need to attach an external player. For
more information on available external
devices, visit our Web site at:
us.fujitsu.com/computers.
• This disc can only be used with the
system with which it was purchased.
Elf S7210.book Page 61 Thursday, September 13, 2007 10:28 AM