Gateway E-4100 Personal Computer User Manual


 
69
www.gateway.com
Troubleshooting
Add-in cards
The computer does not recognize an add-in card
Shut down and restart your computer.
Make sure that you have installed the required software. For more information, see
the documentation that came with your add-in card.
Audio
See “Sound” on page 83.
Battery
See “Power” on page 81.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
your drive type, see “Identifying drive types” on page 41.
Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
Clean the disc. For more information, see “Cleaning CDs or DVDs” on page 52.
Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
Reinstall the device driver.