HP (Hewlett-Packard) 1000ux Computer Drive User Manual


 
Troubleshooting
54 HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox User’s Guide
RESERVED displays when a disk eject is
attempted
The application software reserved the
element for its use or a security
configuration was set to prevent disk
ejection.
See “Setting an operating
configuration” on page 39.
Attempt the operation using your
application software.
EMPTY * displays when a disk eject is
attempted
This is not an error. There are no disks in
the jukebox.
TRANSPORT FULL displays when a
disk eject is attempted
The disk transport mechanism
already contains a disk. Refer to
your host and application software
documentation for recovery
procedures.
Attempt an EMPTY PICKER test
(see “Internal tests” on page 45).
If unsuccessful, contact your service
representative.
SOURCE NOW EMPTY displays when a
disk eject is attempted
The application software moved the disk
from the slot you chose before your eject
command executed.
Press CANCEL. You may have to
wait for the application software to
replace the disk into the slot before
attempting another eject.
Initiate an INIT ELEM STATUS
test (see“Internal tests” on page 45).
MAILSLOT FULL displays when a disk
eject is attempted
A disk is in the mailslot. To remove the
disk, select EJECT *, select the slot you
want the disk ejected from again, and
eject the disk.
Operation
Forgot the password
Enter the default password (000
000 000).
If unsuccessful, contact your service
representative.
Table 8: Troubleshooting installation (Continued)
Problem Solution