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Figure 4: Troubleshooting cartridge drum sensor
Recommended Action: Fix on Specified Failure
Objective: Recommended Modification
LABOR ALLOWED
Hours: 1
Minutes: 0
Service Delivery Type: Customer Site
EFFECTIVE DATES
Start: 2006-10-01
Expiration: 2008-10-01
WARRANTY COVERAGE
Labor Covered: By Division
Parts Covered: By Division
Travel Covered: By Division
Order Type Code (OTC): na
PARTS LOGISTICS
Parts Strategy: Standard Support Process
Service Inventory: Scrap
Used Parts: Scrap
Used Parts: Scrap
Hardware Platforms Affected: HP Color LaserJet 3000 Printer, HP Color LaserJet 3000n Printer, HP Color LaserJet
3000dn Printer, HP Color LaserJet 3000dtn Printer, HP Color LaserJet 3800 Printer, HP Color LaserJet 3800n Printer, HP
Color LaserJet 3800dn Printer, HP Color LaserJet 3800dtn Printer, HP Color LaserJet 3600 Printer, HP Color LaserJet
3600n Printer, HP Color LaserJet 3600dn Printer
Components Affected: na
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: na
Support Communication Cross Reference ID: IA00775200
REVISION HISTORY
v.1.0 15-May-2006 original advisory
v.2.0 21-Jun-2006 update to step 17 plus a few other minor edits
v.3.0 18-Aug-2006 update multiple steps and add troubleshooting table
v.4.0 18-Sep-2006 replaced SA c00673707 with this SAA (c00775200) to accommodate reimbursement after warranty
period
v.5.0 11-Dec-2006 added video link and serial number range
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