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2 P/N 480-0005-00-15
About this Guide
What’s included?
This product guide is divided into chapters; each chapter describes a specific topic. The following chapters are
included:
• About this Guide: Describes what is included in the Product Guide, including typographical conventions.
• Chapter 1: Overview. Includes a general overview of the product, including a description of the Tenor
CMS’s features and capabilities.
• Chapter 2: Hardware Components. Hardware description, including the chassis, WAN cards (T1, E1,
DS1), DSP Resource cards and the CPU/System Controller Card.
• Chapter 3: Installation. Describes how to install the Tenor CMS unit, including how to connect, power
up and assign the IP address.
• Chapter 4: Getting Started via Command Line Interface (CLI). This chapter tells you how to access the
CLI and execute commands. A description of each CLI mode is also included.
• Chapter 5: Working with SNMP. This chapter describes the SNMP protocol and how to use it with the
Tenor CMS.
• Chapter 6: Call Detail Recording. Describes the Call Detail Recording (CDR) feature, including how to
set up the CDR server and assign a password. In addition, instructions for reading CDR output is also
included.
• Chapter 7: System Alarms. Describes how to monitor and view alarms via Command Line Interface
(CLI).
• Chapter 8: Diagnostics/Maintenance. Describes how to troubleshoot and monitor the health of the sys-
tem.
• Chapter 9: Using IVR. Describes the Interactive Voice Response (IVR) system for support of pre-paid
and post-paid calls.
• Appendix A: Getting Acquainted with Tenor CMS in the VoIP Network. A general overview of VoIP and
how it relates to the Tenor CMS switch.
• Appendix B: Specifications/Approvals: A list of Tenor CMS’s specifications and approvals.
•Glossary
•Index
• Warranty