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6. If desired, scroll down to access a printable copy of the report. Click the View Printable
Report button to open the printable version of the report.
NOTE: If you find that you are unable to obtain agent status from within HP SIM, check the
following:
• That you have the correct permissions associated with your login ID so that you can view
Application Discovery agent states. See “User Authorizations” in VSE Management Software
Help for information on Application Discovery authorizations.
• That the targeted managed node has been authorized to accept remote commands from HP
SIM.
To authorize the acceptance of remote commands, on the command line of the CMS, type
mxagentconfig -a -n managed_system
where managed_system is the name of the target system for which you want to enable
remote communication.
Have you recently restored or removed and reinstalled the CMS? :
A restore or removal of the central management server also removes the certificate recognition
previously established between Application Discovery server on the CMS and Application
Discovery agents on managed nodes. This relationship must be re-established when the CMS is
reinstalled or restored by completing the Application Discovery certificate exchange. See
“Completing Certificate Exchange” (page 63) for information.
Explanation of Agent States
Table 3-1 shows the possible values for agent state.
Table 3-1 Possible Values for Agent State
MeaningValue
Installed, daemon running, connected; able to transfer data
Connected
Installed, daemon running, disconnected; unable to transfer data
Disconnected
Installed, daemon not running; unable to collect data
Agent not running
No certificates exchanged between Application Discovery server and agent; unable to
complete data transfer
No CMS Cert
Connected to target system; no agent found
Agent not installed
The server cannot connect to the target system. The target system may be down or not
configured for remote command execution from HP SIM.
No contact
See VSE Management Software: Installation and Update Guide (for HP-UX or for Microsoft Windows)
for instructions on how to install an Application Discovery agent. Also see the following:
“Completing Certificate Exchange” (page 63)
“Start the HP Application Discovery Agent” (page 21)
Working With Data Views
For expanded discussions about what can be seen in each Application Discovery data view, see
the Application Discovery Help reference in the software.
Working With Data Views 23