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HP Care Pack Services
Availability Services
1 yr 3 yr 4 yr 5 yr
HP 4 Hr, 24x7 Hardware
Support
E/C (EVA4100
Starter Kits only)
E/C E/C E/C
HP Software Support
E/C E/C E/C E/C
HP Software Support 24x7
E/C E/C E/C E/C
HP Support Plus
E/C E/C E/C E/C
HP Support Plus 24
E/C E/C E/C E/C
HP Proactive Essentials 24x7
Unlimited
E/C E/C E/C E/C
HP Proactive 24 Service
E E E E
HP Critical Service
E E E E
To find HP Care Pack Services available via HP authorized commercial resellers, visit
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=ELNL
Deployment and Per Event
Service Descriptions
Availability Assessment for SANs
Recommendations for reducing or eliminating risks to the availability of your SAN infrastructure.
SAN Solution Service
You get a powerful network storage solution up-and-running quickly and efficiently with minimum
disruption and rapid returns on your SAN investment.
Data Migration
Transfers your critical information to a new or reconfigured storage array in an open systems
environment - across a data center or around the world.
Data Replication Solution Service
Ensures a timely, cost-effective deployment of your data replication solution cuts risk and shortens
your time-to-results.
Data Sanitation Service
Provides a method for removing data from rotational hard disk media preventing sensitive
information from being retrieved or re-created. It recommended to remove data during asset
retirement, leasing returns, hardware upgrades, or redeployment of storage devices.
QuickSpecs
HP StorageWorks Enterprise Virtual Array Family
Service and Support, HP Care Pack, and Warranty Information
DA - 12745 Worldwide QuickSpecs — Version 5 — 2.26.2008
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