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IU 661 / 0047 24 TowerFeed
TM
for the HP LaserJet 8150/8100/8000
APPENDIX F - Troubleshooting
Diagnosing an Error Situation
When calling for support, please have the Printer test pages at hand (Configuration Page, Menu Map and
Event Log Page as per APPENDIX G).
Pos LED Printer Display TF Beeping Description Action / Remarks
1 OFF
TRAY n OPEN
Tray n open Close Tray
alternating with
READY
2 OFF
TRAY n EMPTY
Empty Tray without
pending print request
Reload tray n
alternating with
READY
3 ON
TRAY 1 LOAD
Media Type & Size
Requested paper not
available
Load Tray 1 with the correct size
See printer manual to change Media Size and Type
through the printer control panel.
4 ON
TRAY n LOAD
Media Type & Size
Paper requested from
empty Tray n
Refill Tray n
Switches automatically to next Tray with same Size
& Type and pulls paper from there (depending on
settings).
5 ON
13.1 PAPER JAM
CHECK RIGHT DOOR
Paper jam in Printer Clear paper jam and all other sheets from the
paper path. Open/close printer cover(s)
alternating with
THEN OPEN AND
CLOSE TOP COVER
Also refer to section 'OPERATING - 'Paper Jam' in
this manual and to your printer manual for further
details.
6 ON
13.11 PAPER JAM
IN INPUT DEVICE
Beep Type 2
or
Paper jam in TowerFeed Clear paper jam in TF. Close TF Tray(s).
alternating with
CHECK TRAY n
AND RIGHT DOOR
Beep Type 3 TowerFeed Motor blocked Open TF Tray(s). Remove all sheets from the TF
paper path. Close TF Tray(s).
In case error stays, call Service.
For TF Beeping Sequences (TF Beep Types) see next page.
For other error messages on the printer panel display please refer to your printer manual.