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11 Backup and Recovery ................................................................................................................................ 77
Performing a system recovery ............................................................................................................ 77
Backing up your information ............................................................................................................... 79
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 80
Starting Computer Setup .................................................................................................................... 80
Using Computer Setup ....................................................................................................................... 80
Navigating and selecting in Computer Setup ..................................................................... 80
Restoring factory settings in Computer Setup ................................................................... 81
Updating the BIOS ............................................................................................................................. 82
Determining the BIOS version ........................................................................................... 82
Downloading a BIOS update ............................................................................................. 82
Using Advanced System Diagnostics ................................................................................................. 83
13 MultiBoot ..................................................................................................................................................... 84
About the boot device order ............................................................................................................... 84
Enabling boot devices in Computer Setup ......................................................................................... 85
Considering boot order changes ........................................................................................................ 85
Choosing MultiBoot preferences ........................................................................................................ 86
Setting a new boot order in Computer Setup ..................................................................... 86
Dynamically choosing a boot device using the f9 prompt .................................................. 87
Setting a MultiBoot Express prompt .................................................................................. 87
Entering MultiBoot Express preferences ........................................................................... 87
Appendix A Troubleshooting and support .................................................................................................... 88
Troubleshooting .................................................................................................................................. 88
The computer is unable to start up .................................................................................... 88
The computer screen is blank ............................................................................................ 88
Software is functioning abnormally .................................................................................... 88
The computer is on but is not responding .......................................................................... 89
The computer is unusually warm ....................................................................................... 89
An external device is not working ...................................................................................... 89
The wireless network connection is not working ................................................................ 89
The optical disc tray does not open for removal of a CD or DVD ...................................... 90
The computer does not detect the optical drive ................................................................. 90
A disc does not play ........................................................................................................... 91
A movie is not visible on an external display ..................................................................... 91
The process of burning a disc does not begin, or it stops before completion .................... 92
Contacting support ............................................................................................................................. 92
Labels ................................................................................................................................................. 93
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