Filter
Top Products
• Solution 2: Make sure the paper is loaded correctly
•
Solution 3: Check the print settings
•
Solution 4: Clean the paper feed rollers with the HP Paper Feed Cleaning Kit
•
Solution 5: Clean the rollers
•
Solution 6: Contact HP support for service
Solution 1: Replace the rear door
Solution: If you removed the rear door to clear a paper jam, replace it. Gently push
the door forward until it snaps into place.
Cause: The rear door was removed from the product.
If this did not solve the issue, try the next solution.
Solution 2: Make sure the paper is loaded correctly
Solution: Make sure that the paper is loaded correctly in the input tray.
For more information, see:
“
Load paper” on page 34
Cause: The paper was not loaded correctly.
If this did not solve the issue, try the next solution.
Solution 3: Check the print settings
Solution: Check the print settings.
• Check the paper type setting to make sure it matches the type of paper loaded in
the input tray.
• Check the quality setting. Use a higher quality setting to increase the amount of
ink used for printing.
For more information, see:
•“
Set the paper type for printing” on page 45
•“
Change the print speed or quality” on page 46
•“
Print using Maximum dpi” on page 53
•“
Change copy speed or quality” on page 73
Cause: The paper type or print quality settings were set incorrectly.
If this did not solve the issue, try the next solution.
Errors 209
Troubleshooting