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Software Update and Recovery
Maintenance and Service Guide 3–3
Obtaining the Support Software Disc
The Support Software disc provides HP software updates and
installation instructions. The disc includes device drivers, BIOS
updates, and utilities.
To purchase the current Support Software disc or a subscription
that provides both the current version and future versions of the
disc, visit the HP Web site at
http://www.hp.com.
Software Updates and the
HP Web Site
Most software on the HP Web site is packaged in a compressed
file called a SoftPaq. Some BIOS updates may be packaged in a
compressed file called a ROMPaq.
Most download packages contain a file named Readme.txt.
A Readme.txt file contains information regarding installing and
troubleshooting the file. The Readme.txt files included with
ROMPaqs are provided in English only.
Downloading a BIOS Update
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CAUTION: To prevent damage to the computer or an unsuccessful
installation, download and install a BIOS update only when the computer
is connected to reliable external power using the AC adapter. Do not
download or install a BIOS update while the computer is running on
battery power, docked in an optional docking device, or connected to an
optional power source. During the download and installation:
■ Do not disconnect power from the computer by unplugging the
power cord from the AC outlet.
■ Do not shut down the computer or initiate standby or hibernation.
■ Do not insert, remove, connect, or disconnect any device, cable,
or cord.