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Troubleshooting 57
• The setting allowing access to the switch using the Telnet interface is disabled. From the serial
console interface, be sure that the Telnet interface is enabled.
• The management network address/mask (if used) does not contain the IP address of the
management station. From the serial console interface, be sure that the Management Network
Address/Mask contains the IP address of the management station.
Password is not accepted by the switch using the
remote console interface immediately after a reboot
Action:
The switch is still working on network convergence. Wait up to 10 seconds for the password to be
accepted.
Cannot connect to the switch console interface
remotely using SSH
Action:
• The switch IP address is not configured or correct.
o From the serial console interface, be sure that the switch IP address is configured and valid on
the network.
o Use the correct IP address to establish the SSH connection with the switch.
• The setting allowing access to the switch using the SSH interface is disabled.
• From the serial console interface, be sure that the SSH interface is enabled and all the settings are
configured correctly.
• The management network address/mask (if used) does not contain the IP address of the
management station. From the serial console interface, be sure that the management network
address/mask contains the IP address of the management station.
Cannot connect to the switch SNMP interface
Action:
• The switch IP address is not configured or correct.
o From the serial console interface, be sure that the switch IP address is configured and valid on
the network.
o Use the correct IP address to establish the SNMP connection with the switch.
• The management network address/mask (if used) does not contain the IP address of the
management station. From the serial console interface, be sure that the management network
address/mask contains the IP address of the management station.