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User’s Guide 53
6
Fixing the System
This chapter offers suggestions to help correct problems you might encounter with
the module.
■ “Troubleshooting Suggestions” on page 53
■ “Testing the Projector” on page 62
Troubleshooting Suggestions
To use this section, find the problem statement that is closest to your problem, then try
each bulleted item one at a time until your problem is fixed. If the suggestions do not
solve your problem, contact HP—see the support guide for more information.
If you are experiencing problems with the projector, see the projector manual.
Connection problems
If you cannot connect to the projector in Wireless Presenter-to-Go:
❏ Be sure the projector is plugged in and turned on.
❏ If you are using a wireless connection on your computer or on
the projector, be sure the computer or projector is within range
of each other or the wireless access point. They should be within
about 50 m (160 ft) when indoors (the maximum range is about
five times as far outdoors).
❏ If you can connect to the projector using a Web browser and
the projector’s wired or wireless IP address, the network settings
and connections are good for that connection. If you cannot
connect using a Web browser, the network settings might be
wrong—see the next problem.