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Contents 4
Retaining the recovery key/password ................................................................................................. 37
Enabling the Trusted Platform Module ................................................................................................. 37
Software and configuration utilities ............................................................................................... 38
ROM-Based Setup Utility ............................................................................................................................. 38
Using RBSU ..................................................................................................................................... 38
Auto-configuration process ................................................................................................................ 38
Boot options .................................................................................................................................... 39
BIOS Serial Console ......................................................................................................................... 39
Array Configuration Utility .......................................................................................................................... 39
Option ROM Configuration for Arrays.......................................................................................................... 40
HP Insight Diagnostics ................................................................................................................................ 40
Management tools...................................................................................................................................... 41
ROMPaq utility ................................................................................................................................. 41
Lights-Out 100i technology ................................................................................................................ 41
HP Integrated Lights-Out Virtual Floppy and CD-ROM drives ................................................................. 41
USB support .................................................................................................................................... 41
Remote support and analysis tools ............................................................................................................... 42
HP Insight Remote Support software ................................................................................................... 42
Keeping the system current .......................................................................................................................... 42
Drivers ............................................................................................................................................ 42
Operating System Version Support ..................................................................................................... 43
Subscriber's choice .......................................................................................................................... 43
Embedded SATA RAID feature ..................................................................................................................... 43
Configuring the SATA RAID feature .................................................................................................... 43
Enabling the SATA RAID feature in RBSU ............................................................................................ 43
Creating a RAID volume ................................................................................................................... 44
Installing the embedded SATA RAID driver.................................................................................................... 44
Required hardware .......................................................................................................................... 44
USB diskette and CD-ROM drives ...................................................................................................... 45
Creating a diskette image ................................................................................................................. 45
Installing the Embedded SATA RAID driver with a USB diskette drive ..................................................... 45
Installing the Embedded SATA RAID driver using Virtual Floppy ............................................................ 45
Installing an operating system ...................................................................................................................... 46
Installing a supported Microsoft® Windows® OS ............................................................................... 46
Installing a supported Linux OS ......................................................................................................... 46
Troubleshooting .......................................................................................................................... 47
Pre-diagnostic steps .................................................................................................................................... 47
Important safety information .............................................................................................................. 47
Symptom information ........................................................................................................................ 49
Preparing the server for diagnosis ...................................................................................................... 49
Common problem resolution .............................................................................................................. 50
Troubleshooting flowcharts .......................................................................................................................... 52
Start diagnosis flowchart ................................................................................................................... 53
General diagnosis flowchart .............................................................................................................. 53
Power-on problems flowchart ............................................................................................................. 55
POST problems flowchart .................................................................................................................. 57
OS boot problems flowchart .............................................................................................................. 59
Server fault indications flowchart ....................................................................................................... 60
Hardware problems ................................................................................................................................... 61
Power problems ............................................................................................................................... 62
General hardware problems ............................................................................................................. 63
Internal system problems ................................................................................................................... 66