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ENWW Interpreting control-panel messages 19
Interpreting control-panel messages
The following table explain general control-panel messages that pertain to the MBM.
Note For control-panel messages that pertain to jams that occur when using the MBM, see “Control-
panel messages about jams” on page 22.
The print media jams. ● Make sure that you are using supported media weights and
sizes. For more information, see “Supported media” on
page 39.
Note Using media that is outside of HP
specifications might cause problems that
could require repair. This repair is not
covered by the Hewlett-Packard warranty or
service agreements.
● Check the cables and connectors between the printer and the
MBM.
Repeated jams occur. Repeated jams that occur when print media travels between the
printer or MFP and the MBM might mean that the printer or MFP
and the MBM are set up on an uneven floor.
Level the MBM. See the MBM installation guide for more
information about leveling the MBM.
Problem Solution
Message Description Action
UPPER LEFT BIN FULL
The face-up bin (upper-left bin) is
full.
Remove all media from the face-up
bin.
OPTIONAL BIN 1 FULL
OPTIONAL BIN 2 FULL
OPTIONAL BIN 3 FULL
OPTIONAL BIN 4 FULL
OPTIONAL BIN 5 FULL
OPTIONAL BIN 6 FULL
OPTIONAL BIN 7 FULL
OPTIONAL BIN 8 FULL
OPTIONAL BINS 1-8 FULL
OPTIONAL BINS 2-8 FULL
One or more of the face-down bins
are full.
Remove all media from the
face-down bins.
OUTPUT PAPER PATH OPEN
The MBM is not correctly attached to
the printer or MFP on the left side.
1. Attach the MBM to the printer or
MFP.
2. Adjust the casters on the
bottom of the MBM to level the
MBM. See the MBM installation
guide for more information
about leveling the MBM.
13.12.XX
JAM IN LEFT ACCESSORY
A jam exists in the MBM. For more information, see “Control-
panel messages about jams” on
page 22.