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28 3 Problem solving ENWW
Clearing jams in the delivery head and the face-down bins
1 Move the MBM away from the printer or MFP. To do this, stand on the left side of the MBM
and pull the device straight toward you.
2 Carefully pull the jammed media out from the face-down bin and delivery head.
Note Hewlett-Packard Company recommends removing the jammed media without removing the
face-down bins.
CAUTION Be careful to not move the delivery head up or down. Doing so can cause serious damage to the
MBM.
3 Reattach the MBM to the printer or MFP.